Telefonica Innovation celebrates the appointments of Angela Shen-Hsieh as Director of Predicting Human Behaviour and Patrick Lopez as Director of Customer Centric Networking

Telefonica’s Product I+D Team welcomes two critical hires to lead the divisions for Customer Centric Networking and Predicting Human Behaviour.


For almost 20 years Patrick Lopez has been involved with pioneering technologies across fixed, mobile, video and cloud technologies. Reporting into the CEO of Telefonica I+D, as Director of the Customer Centric Networking division, Patrick will be in charge of managing and mentoring a team of ‘Intrapreneurs’ responsible for building innovative services and products for Telefonica’s 320 million+ customers.


Angela Shen-Hsieh has been recruited from IBM Watson where she was an advisor for emerging technologies, which included cognitive, AI and Machine Learning based solutions. At Telefonica she will manage and mentor a team of ‘Intrapreneurs’ using techniques such as Machine Learning and Artificial Intelligence and build innovative products and services for Telefonica’s customers.  


About Telefonica

Telefonica is a Spanish multinational broadband and telecommunications provider with operations in Europe, Asia, and North, Central and South America. Operating globally, it is one of the largest telephone operators and mobile network providers in the world. The company started as a public telecommunications company. Its head office is in the Distrito Telefonica in Madrid. As well as the Telefonica brand, it also trades as O2, Vivo and Movistar.